1. Data Controller

Marinakis Tours, Santorini, Greece. Email: info@santotoursmarinakis.com. Phone: +30 6981631684.

2. Data We Collect

Name, email address, phone number (provided via booking forms)
Travel dates, service preferences, special requests
IP address, browser type, pages visited (via cookies)

3. Purpose of Processing

To process and confirm your bookings
To communicate about your requested services
To improve our website and services
To comply with legal obligations

4. Legal Basis (GDPR Art. 6)

We process your data based on: (a) your consent, (b) performance of a contract (booking), (c) legitimate interest in improving our services, and (d) legal obligations.

5. Data Retention

Personal data is retained for the duration of the business relationship plus 5 years for legal compliance. Cookie data is retained for up to 12 months.

6. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure ("right to be forgotten")
Restrict or object to processing
Data portability
Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

7. Cookies

We use essential cookies for site functionality and optional analytics cookies. You can manage your cookie preferences via the cookie banner on first visit. See our cookie consent for details.

8. Third-Party Sharing

We do not sell your data. Data may be shared with: service providers (tour operators, transfer drivers) solely to fulfill your booking, and payment processors (PayPal) for payment processing.

9. Contact

For data-related inquiries: info@santotoursmarinakis.com

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